Every digital learning experience is created by taking the needs, wants and goals of a range of stakeholders into account.
Top management want digital training to support strategy, project owners want value for money, smooth project managements and on-time delivery, line managers want skilled staff and subject matter experts want excellent content.
All these are essential for a successful learning experience. However, in the end, learners are the ones that will determine the success or failure of a learning experience. By putting them first, we can ensure the other stakeholders’ needs, wants and goals are fulfilled and also help build a self-sufficient learning culture.
In this video we will cover the following topics:
- The benefits of treating your learners as valuable customers - How learning experience can learn from customer experience methods - Human-cantered design principles and for enhancing digital learning experience - How to get learners involved early
Katso webinaaritallenne maksutta jättämällä yhteystietosi